Desventajas: The rental was bait and switch. That never had the car we booked and scammed us for additional insurance that cost more than the rental! We declined and walked away. Had to get a shuttle back to the airport and get a taxi. Lost over 4 hours of precious vacation time.
5.I return the vehicle with a full tank of vapor; I take a video of the extranjero and Interior. The attendant filled pasado the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
Ventajas: No coercion to buy additional insurance. Payment with a US credit card covered all additional insurance required (tead the contract fine print for instructions). Worldmate (Car trawler) handle the reservation flawlessly.
Desventajas: Bait and switch on need for Mexico specific insurance which cost 3x of the rental car cost.
Desventajas: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)
Usuarios que conocen este destino y se ofrecen de forma voluntaria a reponer a las preguntas de otros viajeros sobre el mismo.
Desventajas: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car.
Desventajas: Firefly is a scam! The price that I agreed on was not the price I was charged!! The sales people did not give direct answers or adequately explain all of the charges. The Kayak.com price I agreed on claimed to have included all taxes and fees, but this apparently was not true. Merienda at the Firefly rental office near the airport in Cancun, Mexico, the agent added fees upon fees and taxes on top of those fees. They also added a "required" liability insurance that cost more than the price of the rental. Since my credit card covered collision insurance, I refused Firefly's heavily overpriced collision insurance. But Firefly required a security deposit of $7000.00 held on my credit card to cover possible damages.
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Desventajas: That the insurance part wasn't mentioned at time of purchase. The person told us that it would cost us an extra $33 a day because it's against the law to not purchase the Mexican insurance instead of either going without or using our own.
.. incluso, dejar que el policía hable y una ocasión el pida capital, se le dice 'Señor agente, si no me entrega los documentos,, creo que va a tener que rendirle cuentas a su patrón, porque todo lo estoy grabando, incluso la infracción que nunca cometí... ' Eso los hace poner en una situación difícil a ellos."
Debido a que Cancún es una ciudad moderna destinada a los turistas americanos, no es muy difícil manejar ahí. La ciudad en la parte continental puede ser click here un poco confusa correcto a las varias zonas (Súper Manzanas, Sm en abreviatura) que se han construido en un círculo, por lo general en torno a una plaza o parque. Las carreteras principales siguen el patrón circular cerca de de las manzanas.
Voy a principiar a considerar el tema de transportarme en bus desde la ADO y de pronto arrendar el carro solo por el día que voy a Chichen porque de verdad odio los tours.